Plot, Hist functions cause crash / internal error

3 次查看（过去 30 天）
Miles Glanfield
Miles Glanfield 2018-1-21
编辑： Walter Roberson 2018-2-19
By way of example, I try to do the following:
x = [1,2,3]
y = [10,12,15]
plot(x,y)
This results in MatLab running into an internal problem and crashing. Crashdump is at the bottom of this post. Using hist also causes the same issue. I would assume that all of the graphing functions don't work but I haven't tried them yet.
I have updated my Intel graphics drivers from the Lenovo website. I'm using an X270 and Windows 7 Enterprise.
MatLab also crashes just after launch until it launches in some kind of openGL 'safe mode'. I don't have a screenshot of this, but the program said to do something along the lines of opengl('software','save') - I can't remember exactly what I had to do.
I have tried running in administrator mode and windows 7 compatibility mode but this hasn't helped. If anyone can help I would appreciate it as this has made MatLab unusable for me.
MATLAB crash file:C:\Users\MILES~1.GLA\AppData\Local\Temp\matlab_crash_dump.6408-1:
------------------------------------------------------------------------
Assertion detected at Sun Jan 21 14:48:31 2018
------------------------------------------------------------------------
Configuration:
Crash Decoding : Disabled - No sandbox or build area path
Crash Mode : continue (default)
Current Graphics Driver: Unknown software
Default Encoding : windows-1252
Deployed : false
Graphics card 1 : Intel Corporation ( 0x8086 ) Intel(R) HD Graphics 520 Version 21.20.16.4821 (2017-10-2)
Host Name : BPL-2198
Java Crash Report : C:\Users\XXXXXXXXX\AppData\Local\Temp\hs_error_pid6408.log
MATLAB Architecture : win64
MATLAB Entitlement ID: 4679883
MATLAB Root : C:\Program Files\MATLAB\R2017b
MATLAB Version : 9.3.0.713579 (R2017b)
OpenGL : software
Operating System : Microsoft Windows 7 Enterprise
Processor ID : x86 Family 6 Model 78 Stepping 3, GenuineIntel
Virtual Machine : Java 1.8.0_121-b13 with Oracle Corporation Java HotSpot(TM) 64-Bit Server VM mixed mode
Window System : Version 6.1 (Build 7601: Service Pack 1)
Fault Count: 1
Assertion in void __cdecl `anonymous-namespace'::mwJavaAbort(void) at b:\matlab\src\jmi\jmi\javainit.cpp line 1420:
Fatal Java Exception. See Java Crash Report for details.
Register State (captured):
RAX = 00000000fea23338 RBX = 0000000000000000
RCX = 00000000dbffcdf0 RDX = 0000000000000000
RSP = 00000000dbffcd70 RBP = 0000000023439800
RSI = 00000000fea23338 RDI = 00000000fea23338
R8 = 000007fffff76000 R9 = 000007feed000000
R10 = 00000000fe95b0a8 R11 = 00000000fea13367
R12 = 00000000dbffd430 R13 = 00000000fea13268
R14 = 00000000fea232b8 R15 = 0000000023439800
RIP = 00000000fe81bbaa EFL = 00000202
CS = 0033 FS = 0053 GS = 002b
Stack Trace (captured):
[ 0] 0x00000000fe815e83 bin\win64\libmwfl.dll+00155267
[ 1] 0x00000000fe814478 bin\win64\libmwfl.dll+00148600
[ 2] 0x00000000fe8179ce bin\win64\libmwfl.dll+00162254
[ 3] 0x00000000fe81727e bin\win64\libmwfl.dll+00160382
[ 4] 0x00000000fe81b528 bin\win64\libmwfl.dll+00177448
[ 5] 0x00000000233cdf3c bin\win64\jmi.dll+00712508
[ 6] 0x0000000050e3693d C:\Program Files\MATLAB\R2017b\sys\java\jre\win64\jre\bin\server\jvm.dll+02713917
[ 7] 0x0000000050e1eb5b C:\Program Files\MATLAB\R2017b\sys\java\jre\win64\jre\bin\server\jvm.dll+02616155
[ 8] 0x0000000050e37666 C:\Program Files\MATLAB\R2017b\sys\java\jre\win64\jre\bin\server\jvm.dll+02717286
[ 9] 0x0000000050e3bf6c C:\Program Files\MATLAB\R2017b\sys\java\jre\win64\jre\bin\server\jvm.dll+02735980
[ 10] 0x0000000050ed23e8 C:\Program Files\MATLAB\R2017b\sys\java\jre\win64\jre\bin\server\jvm.dll+03351528
[ 11] 0x00000000778bbf9d C:\Windows\SYSTEM32\ntdll.dll+00442269
[ 12] 0x00000000778904ca C:\Windows\SYSTEM32\ntdll.dll+00263370
[ 13] 0x00000000778bb63e C:\Windows\SYSTEM32\ntdll.dll+00439870
[ 14] 0x000007fece796e30 C:\Windows\system32\ig9icd64.dll+06188592
If this problem is reproducible, please submit a Service Request via:
http://www.mathworks.com/support/contact_us/
A technical support engineer might contact you with further information.
Thank you for your help.

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回答（1 个）

Greg
Greg 2018-1-22
It's
opengl('save','software'); % Straight from the documentation
As the crash dump and Star Strider have told you, call tech support.
Finally, I notice Current Graphics Driver: Unknown software near the top of the crash dump. Try updating or rolling back drivers.
  1 个评论
Jonathan Tung
Jonathan Tung 2018-2-19
I am having the same issue, with same symptoms. It's a brand new Dell laptop. The graphics driver is already up to date, or so Windows tells me. Not sure how I can roll back.

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