Why do I get the error 'Failure to load the device plug-in' when connecting to a CAN device?

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In MATLAB R2017b, I am trying to construct a CAN channel connected to my Vector VN1610 device, either using the command
canChannel('Vector','VN1610',1)
or through Vehicle CAN Bus Monitor. However, I receive the following error message:
Error using asyncioimpl.Channel Failure to load the device plug-in. Error in asyncio.Channel (line 104) obj.ChannelImpl = asyncioimpl.Channel(devicePluginPath,... Error in can.vector.Channel (line 213) obj.AsyncioChannel = asyncio.Channel(devicePath, converterPath, asyncioOptions, [Inf, 0]); Error in canChannel (line 71) channel = can.vector.Channel(varargin{:});

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MathWorks Support Team
编辑:MathWorks Support Team 2024-11-2
The reason for this error message might be an outdated vendor device driver.
Download the Vector drivers as described in the following article:
In the Vector driver setup, make sure you select to upgrade the drivers for your particular device family.

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