Scam Matlab Help Chat

nlm
2018 11 14
1 个回答
回答已采纳
更新时间：2018 11 15
8 次查看（30 天）

0 个投票

I had popup chat from matlab works, while looking for answers on my activity feed. Chat for 5 mins and receive $10 Amazon gift card. I chatted with representative named "Ashish". After the chat he asked me for email address and disappeared. Scam? Beware.

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Image Analyst
Image Analyst 2018-11-14
What did you chat about? Did it seem like he knew anything at all about MATLAB?
Walter Roberson
Walter Roberson 2018-11-14
I saw the popup as well, but accidentally navigated away from it so I did not see the questions.
madhan ravi
madhan ravi 2018-11-15
Is it the feedback they regularly ask?

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Guillaume
Guillaume 2018-11-14

0 个投票

I've just had it confirmed by Mathworks that it is legit

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nlm
nlm 2018-11-15
I have not received any gift card
Guillaume
Guillaume 2018-11-15
I suggest you wait another day, and if you still haven't received what they promised post here again and I'll ask mathworks to look into it (but note that I don't work for Mathworks, so it may not do much).
I did ask the Answers developers directly and they confirmed to me that the chat request was legitimate. They didn't say anything about gift cards, but I didn't ask about that.
nlm
nlm 2018-11-15
No problem. Thanks.
On a different subject, I'm in desparate need for an answer to my matlab question. Can you or anyone help me ?
Link to my question,
https://www.mathworks.com/matlabcentral/answers/429934-help-average-half-hourly-into-3-hours-and-save-the-file-as-mat-with-filename-reflecting-the-startt
Image Analyst
Image Analyst 2018-11-15
If you thought it was a scam, you probably didn't give the person your email so you wouldn't get an Amazon gift code.
nlm
nlm 2018-11-15
No I gave my email, I thought it is scam when I did not receive any gift card.
I received it today.

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