figures properties This web page is not available ERR_NAME_NOT_RESOLVED

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Gethin Roberts 2018-12-16

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评论： Marco Turrini 2020-6-5

I have Matlab installed on 3 machines, 2 Macs and a PC. On one Mac, when I try to open figures properties tab or axes properties, the box pops up but all it has in it is

This web page is not available

ERR_NAME_NOT_RESOLVED

I've tried to reinstall Matlab, and delete Chrome off my machine. Still no luck.

regards

Gethin

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Walter Roberson 2018-12-16

check your firewall settings

Gethin Roberts 2018-12-16

Thanks for the tip. I looked in the firewall settings, and even switched it off completely, then rebooting the Mac, but still the same.

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回答（2 个）

Akshay Kumar 2018-12-18

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In order to debug the issue, try out the following steps:

Try launching App Designer through command line by typing the below command. Does this open as expected or are there any error messages? >> appdesigner
Open any documentation using the 'doc' command.
In MATLAB, go to "Preferences -> MATLAB -> Web" and see if "Use a proxy server to connect to the internet" is checked. If it is, un-check this option and see if the issue is still reproduced.
Paste the following into any browser and see if it gives the message: "The connector service is running." localhost:31415

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Gethin Roberts 2018-12-18

Hi, thanks for the reply.

when I try your suggestions I get

app designer seems to open as expected.
the doc command has the same error as when I try to open the figure properties
The use proxy server was not checked.
When I paste localhost:31415 I get th efollowing message "The connector service is running."

Akshay Kumar 2018-12-19

This looks to be some kind of unexpected behavior. I would suggest you to contact MathWorks Technical Support to get more assistance.

You can refer to the below link to do so:

https://www.mathworks.com/support/contact_us.html

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Sam Centanni 2019-6-7

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Has this question been resolved? I am having this same issue with the 2019a version and cannot find a solution

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Arunima Sharma 2019-12-7

Hi. Even I am facing the same problem. I am using MacOS Catalina 10.15.1 and Matlab version 2019b. I checked hosts file of my mac and 127.0.0.1 says localhost.

What else can I try to sort the issue?

Thanks a lot!