figures properties This web page is not available ERR_NAME_NOT_RESOLVED

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Gethin Roberts
Gethin Roberts 2018-12-16
评论： Marco Turrini 2020-6-5
I have Matlab installed on 3 machines, 2 Macs and a PC. On one Mac, when I try to open figures properties tab or axes properties, the box pops up but all it has in it is
This web page is not available
ERR_NAME_NOT_RESOLVED
I've tried to reinstall Matlab, and delete Chrome off my machine. Still no luck.
regards
Gethin
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Gethin Roberts
Gethin Roberts 2018-12-16
Thanks for the tip. I looked in the firewall settings, and even switched it off completely, then rebooting the Mac, but still the same.

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回答（2 个）

Akshay Kumar
Akshay Kumar 2018-12-18
In order to debug the issue, try out the following steps:
  1. Try launching App Designer through command line by typing the below command. Does this open as expected or are there any error messages? >> appdesigner
  2. Open any documentation using the 'doc' command.
  3. In MATLAB, go to "Preferences -> MATLAB -> Web" and see if "Use a proxy server to connect to the internet" is checked. If it is, un-check this option and see if the issue is still reproduced.
  4. Paste the following into any browser and see if it gives the message: "The connector service is running." localhost:31415
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Gethin Roberts
Gethin Roberts 2018-12-18
Hi, thanks for the reply.
when I try your suggestions I get
  1. app designer seems to open as expected.
  2. the doc command has the same error as when I try to open the figure properties
  3. The use proxy server was not checked.
  4. When I paste localhost:31415 I get th efollowing message "The connector service is running."
Akshay Kumar
Akshay Kumar 2018-12-19
This looks to be some kind of unexpected behavior. I would suggest you to contact MathWorks Technical Support to get more assistance.
You can refer to the below link to do so:
https://www.mathworks.com/support/contact_us.html

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Sam Centanni
Sam Centanni 2019-6-7
Has this question been resolved? I am having this same issue with the 2019a version and cannot find a solution
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Arunima Sharma
Arunima Sharma 2019-12-7
Hi. Even I am facing the same problem. I am using MacOS Catalina 10.15.1 and Matlab version 2019b. I checked hosts file of my mac and 127.0.0.1 says localhost.
What else can I try to sort the issue?
Thanks a lot!

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