During the first step of setup matlab, it shows "unable to connect to host"

4 次查看（过去 30 天）
hong xu
hong xu 2019-4-16
回答： Abhas 2025-6-4
微信图片_20190416121825.png
微信图片_20190416121652.png
what's the problem?
I am sure I have already connected to internet and I closed all anti-virus softwares and windows firewall.
  2 个评论
Walter Roberson
Walter Roberson 2019-4-16
Do you have a proxy enabled? Do you have a VPN enabled?
A couple of months ago there were hints that login.mathworks.com might be blocked by China.
hong xu
hong xu 2019-4-16
I am a college student and I am using school internet while I install matlab. My university has bought matlab and I have to link to school internet while I am installing it.

请先登录，再进行评论。

请先登录，再回答此问题。

回答（1 个）

Abhas
Abhas 2025-6-4
Hi @hong xu,
The error you are encountering typically happens because MATLAB's installer or activation client can’t connect to MathWorks servers. It may be due to:
  • Firewall restrictions
  • Proxy settings misconfiguration
  • Network-level blocks
  • Missing or improperly set environment variables
Even if your system firewall is off, your organization’s network proxy or VPN settings might be causing this.
For full troubleshooting steps, refer to the official MathWorks guide: https://www.mathworks.com/matlabcentral/answers/482075-why-do-i-get-the-error-unable-to-connect-to-host-connection-timed-out-connect-when-installing-or?s_tid=srchtitle
I hope this helps!

类别

在 Help Center 和 File Exchange 中查找有关 Introduction to Installation and Licensing 的更多信息

标签

产品


版本

R2018a

Community Treasure Hunt

Find the treasures in MATLAB Central and discover how the community can help you!

Start Hunting!

Translated by