'C:\Users\​(username)​\AppData\L​ocal\Temp\​tmw1559585​889441\arc​hives\win6​4\examples​\matlabmob​ile_win64_​1547168396​.enc' does not exist matlab error

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Stephen Peltzer
Stephen Peltzer 2019-6-3
回答： Abhas 2025-5-30
Hi so I am trying to install Mathlab on my laptop with windows 10 as the operating system. While installing the program around the 30% mark I get this error,
'C:\Users\AppData\Local\Temp\tmw1559585889441\archives\win64\examples\matlabmobile_win64_1547168396.enc' does not exist.
I don't know what to do at this point I have tried restarting the installation and redownloading everything and nothing seems to work. Any help would be greatly appreciated.

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回答（1 个）

Abhas
Abhas 2025-5-30
Hi @Stephen Peltzer,
The error message you're encountering during MATLAB installation on Windows 10—specifically, "'C:\Users\AppData\Local\Temp\tmw...\archives\win64\examples\matlabmobile_win64_1547168396.enc' does not exist" indicates that the installer is attempting to access a file that is missing or was not downloaded correctly.
You can try the below steps to solve the issue:
  1. Download the MATLAB installer from the below official MathWorks link: https://www.mathworks.com/downloads/
  2. Temporarily disable your antivirus and firewall during installation.
  3. Press "Win + R", type "%temp%", and press Enter. Delete all files in the temporary folder.
  4. Navigate to the temporary directory mentioned in the error message. Look for log files (e.g., "mathworks_username.log") and review them for specific errors.
I hope this helps!

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