Can't use Symbolic Toolbox after buying it and installing it

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Anthony Yaghi
Anthony Yaghi 2019-9-29
回答： Dheeraj Singh 2019-10-3
Hi, so I have a home license and I recently bought the symbolic toolbox. I then downloaded the installation package from the link that was emailed to me. The installation updated my version of MATLAB and downloaded the Symblic Toolbox. Yet I still can't use it. If I do a syms command for example I am getting:
'syms' requires Symbolic Math Toolbox.
Any idea on how I can fix this ? should I contact MATLAB support or did I do something wrong ?
  2 个评论
Walter Roberson
Walter Roberson 2019-9-29
Does the toolbox show up if you use ver ? What shows up if you use
license('test','Symbolic_Toolbox')
Did you go through the activation process, which should have updated your license file?
Anthony Yaghi
Anthony Yaghi 2019-9-29
No the toolbox doesn't actually show up in ver and the output of the license command is 0. So I guess it was not activated correctly ? I remember MATLAB asking me to update the license the first time I used the toolbox, I clicked on update then I was asked to restart MATLAB. After that I just get the above mentioned message each time I try to use the toolbox.

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回答（1 个）

Dheeraj Singh
Dheeraj Singh 2019-10-3
Yes, contact your sales representative to get detailed understanding about your license terms. If you don’t know who your sales representative is, MathWorks support can help you find your sales representative:
https://in.mathworks.com/support/contact_us.html

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