issue getting matlab to work

hi I installed and activated Matlab on my laptop (which meets all the system requierments) and when i click the shortcut created on my desktop the program doesn't launch but instead the activation window opens. I tried activating my account again but the situation doesn't change, does anyone know how to solve this problem? I already tried re-installing and downloading again several times. Thanks in advance.

4 个评论

Click on the telephone handset icon in the upper right corner of this page to use the Contact Us liink to request installation and activation support.
Are you using Run As Administrator for the activation step?
hi, thanks for the answer, what do you mean by run as administrator? I simply click the Matlab shortcut and follow the activation steps, now I am getting a -9 error...

回答(1 个)

Kritika Bansal
Kritika Bansal 2019-11-5

0 个投票

If the issue still persists, you can contact your sales representative to get detailed understanding about your license terms. If you don't know who your sales representative is, MathWorks support can help you find your sales representative: https://www.mathworks.com/support/contact_us.html

1 个评论

This is rarely a license terms issue. It is much more likely to be a file permissions issue.

此问题已关闭。

提问:

2019-10-27

关闭:

2021-8-20

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