Mathworks installer blank page and crash Windows 10

Question

Roberto Aureli 2019-10-31

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https://ww2.mathworks.cn/matlabcentral/answers/488517-mathworks-installer-blank-page-and-crash-windows-10

回答： Ruhan 2022-9-27

When I try to install Matlab, setup.exe doesn't work. It shows the Matlab's splash screen and then a white windows with "Mathworks installer" written on the top and nothing else, all is white. (empty window)

After 4/5 seconds, the windows closes and nothing happens. How I can solve this problem?

Thanks

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Answer 1

Hari Krishna Ravuri 2019-11-4

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MathWorks support can help you with this. Please visit https://in.mathworks.com/support/contact_us.html

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Answer 2

Shreya Kumar 2020-6-6

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I understand that you are facing issues in downloading MATLAB.

You could probably try to uninstall and install the software again.

Also check for the system requirements.

https://www.mathworks.com/support/requirements/matlab-system-requirements.html

Hope this helps.

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Answer 3

Ruhan 2022-9-27

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I have the same issue, two years later, it seems that it has not been fixed. Can not install it at all. What a piece of rubbish. Imagine having a product that can't even run.