I'm trying to install Matlab, but I get the error that either my credentials are wrong or the MathWorks server is out. How to check?

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Roland van Keeken
Roland van Keeken 2019-11-27
回答： Sai Bhargav Avula 2020-3-24
I'm trying to install Matlab, but I get the error that either my credentials are wrong or the MathWorks server is out. How to check?

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回答（1 个）

Sai Bhargav Avula
Sai Bhargav Avula 2020-3-24
Hi,
This can be because Computer Security software is preventing the MathWorks Installer from connecting to the MathWorks servers. This is known as a connection issue due one or more of the following:
  • Antivirus Software
  • Proxy
  • Firewall
A detailed explanation of how to resolve this issue is explained in the below link:
https://www.mathworks.com/matlabcentral/answers/92634-why-do-i-get-a-connection-error-when-installing-or-activating-matlab-or-another-mathworks-product
Hope this helps!

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