Add-on Product Installer Error "Something Unexpected Occured"

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Yunus Emre ERYILMAZ 2019-12-29

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编辑： Yunus Emre ERYILMAZ 2023-11-18

While I was installing add-ons (Image Processing Toolbox and Communication Toolbox), after some time

" Something Unexpected Occurred

To resolve this issue, contact Technical Support" shows up at the installer and cancels the installation. Why this happens and how I can solve it?

Edit: I downloaded the MATLAB installer from the website, chose the toolboxes I want and started the installation. I didn't choose the packages/toolboxes I already have installed.

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回答（1 个）

Soham Chakraborty 2020-1-3

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HI,

If you are receiving this error when installing any support package in MATLAB R2016b, apply the following patch to your MATLAB installation (instructions included): www.mathworks.com/support/bugreports/1507667

If you are still experiencing this error after trying the above, locate your MATLAB installer log file. For more information on locating your installer log file, please reference this article:Where are the MATLAB installation log files located?

If you need further assistance, please contact MathWorks support and attach your MATLAB installer log file.