certificates from self-paced courses not loading

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Brian Hackett 2020-3-25

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https://ww2.mathworks.cn/matlabcentral/answers/512940-certificates-from-self-paced-courses-not-loading

回答： Uday Pradhan 2021-1-11

Trying to view certificates for both Matlab and Simulink onramp courses. when i click on the view/share Certificate link, all i see is a small box with an X inside. when i click on settings, i get options. how can i get my certifcates.

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Polina Maltseva 2020-10-18

same!

Cesare Vergori 2020-12-3

Same! Have Someone resolved? I also try to turn off AdBlock but nothing

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回答（2 个）

Yasir Muhammad 2021-1-11

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https://ww2.mathworks.cn/matlabcentral/answers/512940-certificates-from-self-paced-courses-not-loading#answer_595193

turn off all ad blockers and then refresh the page

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Uday Pradhan 2021-1-11

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https://ww2.mathworks.cn/matlabcentral/answers/512940-certificates-from-self-paced-courses-not-loading#answer_595233

Hi Brian,

I have a few suggestions for you which may help:

Use a different browser
Do a hard refresh of the MATLAB academy home page and try again.
If these options dont work, try these links:

MATLAB onramp : https://matlabacademy.mathworks.com/progress/certificate.html?course=gettingstarted&release=R2020b&language=en Check the release in the link and match it with your version via the "Settings" option which can find just below the "View/Share Certificate" button.
Simulink onramp : https://matlabacademy.mathworks.com/progress/certificate.html?course=simulink&release=simulinkR2020b&language=en

If the release dont match with your courses, these certificates will show 0% progress. Of course, you need to log -in to you MathWorks account first. I hope this helps!