Error: Installing MATLAB Drive Connector (macOS)

Question

Nick Lee 2020-4-5

评论： Qiang Zhu 2022-5-4

I uninstalled the prev version of MATLAB Drive Connector by deleting all related files/folders.

Then I tried to install the latest version(1.5.0.11) by downloading the .dmg file from the official website.

After mounting the disk, when I tried to run the installer, I got the following message:

"An unexpected error has occurred. To resolve this issue, contact Technical Support."

I tried to delete all the files, again, and repeated this procedure at least 3 times.

But the problem seems to persist.

Is there any solution to this?

Thank you!

My macbook is on macOS Catalina (Ver 10.15.4)

Xuan Wang 2020-11-15

met the same error too

Qiang Zhu 2022-5-4

The issue can be temporarily addressed in the following way:

Go to the connector download page or just Click here
Click the "mathworksservicehost_1.11.0.5_maci64_installer.dmg" and start the installer
DO NOT CLICK the "InstallMathWorksServiceHost" and instead, right click it and select "show package contents"
Direct to "Contents---bin---maci64" folder, and click the executable file "UninstallMathWorksServiceHost"
Return the folder "Contents", and then direct to "MacOS" folder, Click "InstallMathworksServiceHost" and the connector will be automatically installed