matlab 2017b standalone application: windows install server not responding error on app trying to start

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Jeremy Popp 2020-5-29

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评论： Jeremy Popp 2020-6-3

I created a standalone matlab 2017b application. When I try to install and run it on a different computer that does not have Matlab installed I get the following errors:

Windows Installer - Preparing to install. It just seems to hang at this pop up window.

Windows install server not responding. If I wait long enough I get this pop up window.

I ran the "for_redistribution/MyAppInstaller_web.exe" to install all the needed files to run with out actually installing MatLab.

Thanks for the help

Eric

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Answer 1

Sahithi Kanumarlapudi 2020-6-3

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Hi,

Can you ensure that the machine where you are trying to execute the app has MATLAB runtime installed. If yes, check whether if the version of MATLAB runtime is same on this machine and the machine which has MATLAB. As this error might occur due to version mismatch.