Can I get user email addresses from license server checkout/checkin log?

Question

Brian Battersby 2021-1-22

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编辑： Kellen 2024-6-5

Hello,

I would like to find a way to get the email address of users of the MATLAB client software whenever they checkout/checkin a software license. Looking at the current software license log for FlexLM, I only see the system name registered for checkout/checkin events. Can you please tell me if there is a way to also include the user's email address in the log?

Thank you,

-brian

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Kellen 2024-6-4

I also would like to know if there is an option for this.

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Answer 1

Andreas Goser 2024-6-5

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I suppose MathWorks Installation support will know whether there is an easy way to do it or one needs to ask the manufacturer of FLEXnet.

Content-wise, I know of two companies that use the username to send information to the end user. One leveraged a good-ol' DOS command, I believe PING. And the other send emails, but their syntax is username@company.com anyway.

In both siutations however the underlying need could be addressed differently. The underlying problem was users leveraging products "too long" than budgeted and IT wanted to inform users about this. Technically, it could be adressed by release upgrades and using Parallel Computing Toolbox. This reduced the computatiion and thus usage time drastically.

What is your underlying need?

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Kellen 2024-6-5

编辑：Kellen 2024-6-5

My company just wants a way to be able to email someone who has a license checked out. I don't think we want to delve into the underlying causes, but I appreciate you trying to help with that. Not all of our usernames are exactly username@company.com but everyone's mathworks account would be have their company email. So I was wondering if there was an easy way to get that mathworks email from the username.

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