How to buy a new toolbox with a subscription running

Question

Federico Manfrin 2021-2-2

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https://ww2.mathworks.cn/matlabcentral/answers/734130-how-to-buy-a-new-toolbox-with-a-subscription-running

编辑： John D'Errico 2021-2-2

Hi, this is my license situation:

Matlab, Simulink, Curve fitting toolbox, Simscape toolbox, Simscape electrical toolbox.

At the end of 2020 I bought one year license maintenance, that will expire at the end of 2021.

I didn't upgrade the 2020a installation yet, but thats my fault, I will update to 2021a maybe.

Now I'd like to buy Simscape Fluids, but what will be of the one year update included with the purchase of the toolbox?

I should need to align my product maintenance end, how can I? How does this usually work out?

Thanks

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Answer 1

Steven Lord 2021-2-2

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https://ww2.mathworks.cn/matlabcentral/answers/734130-how-to-buy-a-new-toolbox-with-a-subscription-running#answer_612930

Please contact Customer Support for official answers to these pricing and licensing questions.

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Answer 2

John D'Errico 2021-2-2

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https://ww2.mathworks.cn/matlabcentral/answers/734130-how-to-buy-a-new-toolbox-with-a-subscription-running#answer_612935

编辑：John D'Errico 2021-2-2

You can only get valid answers by contacting customer service. Answers is not that. So anything we tell you will be made by someone who is acting at best on a volunteer basis. Ok, you might get lucky, and catch someone who does know the answer, works for The MathWorks, and who is willing to tell you in a public forum.

https://www.mathworks.com/company/aboutus/contact_us/contact_sales.html?s_iid=hp_ff_t_sales

https://www.mathworks.com/support/contact_us.html

Far better to just pose the question to the correct place directly.