How to buy a new toolbox with a subscription running

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Federico Manfrin
Federico Manfrin 2021-2-2
编辑： John D'Errico 2021-2-2
Hi, this is my license situation:
Matlab, Simulink, Curve fitting toolbox, Simscape toolbox, Simscape electrical toolbox.
At the end of 2020 I bought one year license maintenance, that will expire at the end of 2021.
I didn't upgrade the 2020a installation yet, but thats my fault, I will update to 2021a maybe.
Now I'd like to buy Simscape Fluids, but what will be of the one year update included with the purchase of the toolbox?
I should need to align my product maintenance end, how can I? How does this usually work out?
Thanks

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回答（2 个）

Steven Lord
Steven Lord 2021-2-2
Please contact Customer Support for official answers to these pricing and licensing questions.
John D'Errico
John D'Errico 2021-2-2
编辑：John D'Errico 2021-2-2
You can only get valid answers by contacting customer service. Answers is not that. So anything we tell you will be made by someone who is acting at best on a volunteer basis. Ok, you might get lucky, and catch someone who does know the answer, works for The MathWorks, and who is willing to tell you in a public forum.
https://www.mathworks.com/company/aboutus/contact_us/contact_sales.html?s_iid=hp_ff_t_sales
https://www.mathworks.com/support/contact_us.html
Far better to just pose the question to the correct place directly.

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