How to resolve a network connection error when downloading support packages?

Question

MathWorks Support Team 2013-1-24

1
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此问题的直接链接

https://ww2.mathworks.cn/matlabcentral/answers/95502-how-to-resolve-a-network-connection-error-when-downloading-support-packages

编辑： MathWorks Support Team 2023-8-1

When using Support Package Installer to download a support package from the Internet (e.g., BeagleBoard, USRP, LEGO MINDSTORMS NXT), I encountered the following error message:

ERROR: “Cannot download [URL] : Error downloading URL. Your network connection may be down or your proxy settings improperly configured”

How do I resolve this?

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Answer 1

MathWorks Support Team 2023-6-27

0
链接

此回答的直接链接

https://ww2.mathworks.cn/matlabcentral/answers/95502-how-to-resolve-a-network-connection-error-when-downloading-support-packages#answer_104855

编辑：MathWorks Support Team 2023-8-1

There may a brief outage with a non-MathWorks web server hosting third-party software needed for the support package. Please cancel the installation and try again later.

This error can also occur if your network has a proxy in which case, please refer to the following answer on MATLAB Answers page.

https://www.mathworks.com/matlabcentral/answers/121434-how-to-download-a-support-package-for-installation-on-a-offline-computer-for-matlab-r2016a-and-below

If the problem persists, contact MathWorks technical support by submiting a Service Request here:

https://www.mathworks.com/help/

1 个评论
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Esha Bhargava 2016-6-17

Tanmay, please contact MathWorks Technical Support.

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Answer 2

Rolfe Dlugy-Hegwer 2014-2-19

0
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此回答的直接链接

https://ww2.mathworks.cn/matlabcentral/answers/95502-how-to-resolve-a-network-connection-error-when-downloading-support-packages#answer_124954

Some antivirus software blocks or delays large downloads for support packages. Please pause your antivirus software. Then restart the process of installing the support package.