Why do I get the error message "Trial is not configured" or "You need to be associated to Trial ID xxx" when trying to access a trial download?

Question

MathWorks Support Team 2010-1-18

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https://ww2.mathworks.cn/matlabcentral/answers/96243-why-do-i-get-the-error-message-trial-is-not-configured-or-you-need-to-be-associated-to-trial-id-x

编辑： MathWorks Support Team 2024-7-18

I was forwarded a trial from another person to install on my machine, but when I go to download the trial I get an error message that the "Trial is not configured." or "We are unable to provide access to Trial ID". How do I install and activate this trial?

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Answer 1

MathWorks Support Team 2024-7-18

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https://ww2.mathworks.cn/matlabcentral/answers/96243-why-do-i-get-the-error-message-trial-is-not-configured-or-you-need-to-be-associated-to-trial-id-x#answer_105596

编辑：MathWorks Support Team 2024-7-18

Trials are locked to the MathWorks account of the user who requested the trial.

If someone forwards you a trial, you will need the sender to add you as the licensed end user for the trial before the trial number will show up as a choice in the activation client.