serial number is too long for activation.
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to activate my student edition, it is asking me to input the 20 digit serial code. i have the serial code, but mine is 25 digits not 20.
4 个评论
Walter Roberson
2015-8-3
Trisha, what version are you attempting to activate, and what is the length of the license code you have been given? Were did you obtain the license code?
Cedric
2015-8-3
编辑:Cedric
2015-8-3
You should contact your university license office/manager or the Mathworks support. I already had license issues for toolboxes and they were happy to provide some evaluation license so I could use MATLAB while I was solving the problem with admin people.
Also, it's possible that you have two MATLAB accounts, e.g. one associated with your former organization/employer, and one associated with a new employer, e.g. a university. Then if you got a new license through the university, the license may be associated with an account based on your university email address.
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