Why didn't I receive an email when my MathWorks account was linked to a license?

Question

MathWorks Support Team 2014-5-9

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https://ww2.mathworks.cn/matlabcentral/answers/131347-why-didn-t-i-receive-an-email-when-my-mathworks-account-was-linked-to-a-license

编辑： MathWorks Support Team 2019-8-21

My user did not receive an email when I added them to a license. Why didn't I receive an email when my MathWorks account was linked to a license?

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Answer 1

MathWorks Support Team 2019-8-21

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https://ww2.mathworks.cn/matlabcentral/answers/131347-why-didn-t-i-receive-an-email-when-my-mathworks-account-was-linked-to-a-license#answer_138458

Notification emails are only sent when a user creates an account for the first time. Notification emails are not sent out when a user is added to a license.

However, if an email address which is not a MathWorks account is added to a license, then an email is sent to that address with a prompt to create a MathWorks account.