Activation problems

Hi,
Trying to activate my Matlab license offline today (5 Nov, 2011). Downloaded the folder on another computer, and transferred it to the needed computer. As instructed, I entered the path to the license file, but received the following error when trying to continue:
"There was an unexpected exception. See the log file (/tmp/aws.log)."
(Really informative, as usual).
Matlab still doesn't run even after I tried changing the java preferences to run a different version: I had two options in the java applet runtime settings: J2SE 1.4.2 and J2SE 5.0. I had had the latter selected, so I switched to the former; but to no avail. I also tried dragging the former to the top of the list in the Java application runtime settings. Again, no luck
Please help,
Julian

1 个评论

"Downloaded the folder on another computer, and transferred it to the needed computer." Which folder? What does /tmp/aws.log tell you about the problems?

回答(1 个)

Walter Roberson
Walter Roberson 2011-11-5

0 个投票

Installation issues are best handled through Mathworks Technical Support, which offers free support for installation matters.

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