passed 1 week and no solution about my simscape licence

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ugur arslan 2018-1-22

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https://ww2.mathworks.cn/matlabcentral/answers/378357-passed-1-week-and-no-solution-about-my-simscape-licence

关闭： Jan 2018-1-22

at 01.14.2018 i bought simscape online by creditcard. By now passed 1 week and no solution or answer about it. can you send my money back if no answer or solution.

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Star Strider 2018-1-22

Contact MathWorks directly if you have not already done that.

John D'Errico 2018-1-22

Answers is not customer support. All here answer questions VOLUNTARILY on our own time. Even those who are TMW staff are here not as employees, but purely as people interested in MATLAB.

So if you have a problem, then you need to contact customer support. CLICK on the "Contact Us" link at the top right of your browser page.

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